SWEDEN

Delivery time

  • Details such as blankets, pillowcases, bedding and ceramics are normally delivered within 2-7 working days.
  • Furniture in stock is normally delivered within 3-10 working days.
  • Made-to-order furniture is normally delivered within 6-8 weeks.

Delivery and collection

  • In Stockholm and Mälardalen, towing assistance is included. For sofas, assembly and removal of packaging is included in the home delivery.
  • In the rest of Sweden, the goods are transported by single-occupancy vehicle. The goods are therefore only delivered to the site boundary. Carrying assistance, assembly and removal of packaging are not included.
  • Collection of goods takes place at our warehouse in Haninge, south of Stockholm.
  • Be sure to measure doorways, stairs and other spaces that may restrict access for delivery. As a consumer, you are responsible for ensuring that the furniture you order can be delivered to the desired location. Returns due to limited space will not be accepted.
  • Please note that you as a customer will be charged for the return freight and any new freight cost in case you are not at home or for any other reason cannot receive your goods at the agreed delivery time.

Mounting

  • All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
  • Our Luca 3-seater sofas are delivered with one armrest dismantled.

Right of withdrawal and return

  • You have the right to return your goods within 14 days of receiving your order.
  • For sofas, armchairs, headboards, footstools and upholstery, the right of withdrawal is 14 days from the date the order was placed. This is due to the fact that the product is specially ordered or specially manufactured.
  • In case of withdrawal, the full amount will be refunded. Please note that if the product has already been sent out, the shipping cost will not be refunded.
  • To return an item, please contact us: [email protected]
  • The item must be in unused condition and all labels must be present.

Refund

  • Refunds will be made once the return has been received and accepted.
  • In case of return, you as a customer are responsible for the cost of the return freight and for the condition of the goods during the return shipment.
  • The return freight is 150 SEK for details, 600 SEK for carpets and 1500 SEK for furniture. The return fee is deducted from the refund.

 

NORWAY

Customs

  • All customs clearance costs are included in the prices quoted.

Delivery time

  • Details such as blankets, pillowcases, bedding and ceramics are normally delivered within 5-10 working days.
  • Furniture in stock is normally delivered within 10-15 working days.
  • Made-to-order furniture is normally delivered within 8-10 weeks.

Delivery and collection

  • Furniture is delivered to the site boundary. Lifting, assembly and removal of packaging are not included.
  • Be sure to measure doorways, stairs and other spaces that may restrict access for delivery. As a consumer, you are responsible for ensuring that the furniture you order can be delivered to the desired location. Returns due to limited space will not be accepted.
  • Please note that you as a customer will be charged for the return freight and any new freight cost in case you are not at home or for any other reason cannot receive your goods at the agreed delivery time.

Mounting

  • All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
  • Our Luca 3-seater sofas are delivered with one armrest dismantled.

Right of withdrawal and return

  • You have the right to return your goods within 14 days of receiving your order.
  • For sofas, armchairs, headboards, footstools and upholstery, the right of withdrawal is 14 days from the date the order was placed. This is due to the fact that the product is specially ordered or specially manufactured.
  • In case of withdrawal, the full amount will be refunded. Please note that if the product has already been sent out, the shipping cost will not be refunded.
  • To return an item, please contact us: [email protected]
  • The item must be in unused condition and all labels must be present.

Refund

  • Refunds will be made once the return has been received and accepted.
  • In case of return, you as a customer are responsible for the cost of the return freight and for the condition of the goods during the return shipment.
  • The return freight is 300 NOK for details, 2500 NOK for carpets and 5500 NOK for furniture. The return fee is deducted from the refund.

DENMARK

Delivery time

  • Details such as blankets, pillowcases, bedding and ceramics are normally delivered within 5-10 working days.
  • Furniture in stock is normally delivered within 10-15 working days.
  • Made-to-order furniture is normally delivered within 8-10 weeks.

Delivery and collection

  • Furniture is delivered to the site boundary. Lifting, assembly and removal of packaging are not included.
  • Be sure to measure doorways, stairs and other spaces that may restrict access for delivery. As a consumer, you are responsible for ensuring that the furniture you order can be delivered to the desired location. Returns due to limited space will not be accepted.
  • Please note that you as a customer will be charged for the return freight and any new freight cost in case you are not at home or for any other reason cannot receive your goods at the agreed delivery time.

Mounting

  • All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
  • Our Luca 3-seater sofas are delivered with one armrest dismantled.

Right of withdrawal and return

  • You have the right to return your goods within 14 days of receiving your order.
  • For sofas, armchairs, headboards, footstools and upholstery, the right of withdrawal is 14 days from the date the order was placed. This is due to the fact that the product is specially ordered or specially manufactured.
  • In case of withdrawal, the full amount will be refunded. Please note that if the product has already been sent out, the shipping cost will not be refunded.
  • To return an item, please contact us: [email protected]
  • The item must be in unused condition and all labels must be present.

Refund

  • Refunds will be made once the return has been received and accepted.
  • In case of return, you as a customer are responsible for the cost of the return freight and for the condition of the goods during the return shipment.
  • The return freight is 300 DKK for details, 1500 DKK for carpets and 5000 DKK for furniture. The return fee is deducted from the refund.

 

FINLAND

Delivery time

  • Details such as blankets, pillowcases, bedding and ceramics are normally delivered within 5-10 working days.
  • Furniture in stock is normally delivered within 10-15 working days.
  • Made-to-order furniture is normally delivered within 8-10 weeks.

Delivery and collection

  • Furniture is delivered to the site boundary. Lifting, assembly and removal of packaging are not included.
  • Be sure to measure doorways, stairs and other spaces that may restrict access for delivery. As a consumer, you are responsible for ensuring that the furniture you order can be delivered to the desired location. Returns due to limited space will not be accepted.
  • Please note that you as a customer will be charged for the return freight and any new freight cost in case you are not at home or for any other reason cannot receive your goods at the agreed delivery time.

Mounting

  • All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
  • Our Luca 3-seater sofas are delivered with one armrest dismantled.

Right of withdrawal and return

  • You have the right to return your goods within 14 days of receiving your order.
  • For sofas, armchairs, headboards, footstools and upholstery, the right of withdrawal is 14 days from the date the order was placed. This is due to the fact that the product is specially ordered or specially manufactured.
  • In case of withdrawal, the full amount will be refunded. Please note that if the product has already been sent out, the shipping cost will not be refunded.
  • To return an item, please contact us: [email protected]
  • The item must be in unused condition and all labels must be present.

Refund

  • Refunds will be made once the return has been received and accepted.
  • In case of return, you as a customer are responsible for the cost of the return freight and for the condition of the goods during the return shipment.
  • The return freight is EUR 30 for details, EUR 150 for carpets and EUR 550 for furniture. The return fee is deducted from the refund.

 

FRANCE, THE NETHERLANDS, SPAIN, GERMANY

Delivery time

  • Details such as blankets, pillowcases, bedding and ceramics are normally delivered within 10-15 working days.
  • Furniture in stock is normally delivered within 15-20 working days.
  • Made-to-order furniture is normally delivered within 8-10 weeks.

Delivery and collection

  • Furniture is delivered to the site boundary. Lifting, assembly and removal of packaging are not included.
  • Be sure to measure doorways, stairs and other spaces that may restrict access for delivery. As a consumer, you are responsible for ensuring that the furniture you order can be delivered to the desired location. Returns due to limited space will not be accepted.
  • Please note that you as a customer will be charged for the return freight and any new freight cost in case you are not at home or for any other reason cannot receive your goods at the agreed delivery time.

Mounting

  • All furniture is generally delivered pre-assembled in one piece (1 package). This does not apply to our modular sofas where each module is delivered separately.
  • Our Luca 3-seater sofas are delivered with one armrest dismantled.

Right of withdrawal and return

  • You have the right to return your goods within 14 days of receiving your order.
  • For sofas, armchairs, headboards, footstools and upholstery, the right of withdrawal is 14 days from the date the order was placed. This is due to the fact that the product is specially ordered or specially manufactured.
  • In case of withdrawal, the full amount will be refunded. Please note that if the product has already been sent out, the shipping cost will not be refunded.
  • To return an item, please contact us: [email protected]
  • The item must be in unused condition and all labels must be present.

Refund

  • Refunds will be made once the return has been received and accepted.
  • In case of return, you as a customer are responsible for the cost of the return freight and for the condition of the goods during the return shipment.
  • The return freight is EUR 50 for details, EUR 250 for carpets and EUR 850 for furniture. The return fee is deducted from the refund.

 

 

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